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Kempsey Shire Council – Your council  Our community



 
  GENERAL SERVICES  
 
  Department of Education and Training
District Office 65866900
  Transport for students with Disabilities and Special Needs
Phone: 131071
 
     
  Commonwealth Department of Health and Family Services
Freecall: 1800 048 998
Phone: 02-92633555
 
     
  Family Court of Australia
Phone: 02-4926125
Counselling Service
Phone: 02-49264299
 
     
  Department of Health NSW
North Coast District Public Health Unit
Location: 31 Uralba St. Lismore
Phone: (02) 66217231
Fax: (02) 66222151
 
     
 

Centrelink
Location: 68-70 Elbow Street,
West Kempsey
Childcare: 131 305
Family Payments: 131 305
Centrelink Student Services
Austudy: 132 316
Abstudy 132 317
Assistance for Isolated Children 132 318
Centrelink Youth Sevices: 131 021
Website: www.centrelink.gov.au

 
     
  SANDS (Stillborn and Newborn Death Support)
02 9906 7004
Port Macquarie: 02 65833944
 
     
  SIDS (Sudden Infant Death Syndrome)
Freecall: 1800 651 186
 
     
  Commonwealth Department Family and Community Services 
Child Support Agency

Enquiries: 131 272
Complaints: 132 919
Child Support Change of Assessment Team (for parents whose circumstances don't fall within the basic formula for child support.) : 131 141

Tresillian: Freecall 1800 637 357
 
     
   
     
  Poisons Information: 131 126  
 
     
  COMMUNITY HEALTH  
  Community Health Centre
Community health provides a comprehensive range of services for all residents of the Macleay Valley and people working in the area, e.g. community nursing, mental health services and specialist services including health promotion, drug and alcohol, sexual assault services, Aboriginal health, dietitian and speech therapist.
Contact: Lesley Backer (Office Co-ordinator)
Location: Polwood Street West Kempsey
Postal Address: Locked Bag No1, Kempsey
Phone: 65626066 
Fax 6562 8116
     
  Kempsey Hospital Dental Clinic Adult/Child
Contact: Judy
Location: Kempsey  District Hospital
Phone: 65631158
Fax: 65626280
Pain emergency appointments only. Ring 8am each morning for appointments. No appointments made ahead.
     
  Family Planning Clinic
Contact: Sister Peggy Eakin
Location: Polwood Street Kempsey 2440
Phone: 65626066 (other than Wednesday) Wednesday - 65628255
Fax: 65622097
Family planning clinic, as well as contraception. Deals with S.T.D's (Sexually Transmitted Diseases), counseling, menopause, termination of pregnancy etc.
     
  Women's Health Service
Contact: Sr. Cathy Turnbull
Location 7 Marsh Street West Kempsey 2440
Phone: 65628255
Health education for women, clinical services, pap smears, breast checks.  Bookings essential.
     
  Physiotherapy
Contact: Marlis Campbell
Location: Kempsey District Hospital
Phone: 65620294
Hours: 8am- 4:30pm Monday - Friday (excluding public holidays).
Physiotherapy for both in patients and out patients, hydrotherapy services, plasters, walking aids.
     
  Occupational Therapy
Contact: Karen Bayliss 
Phone: 65620297 
Fax: 65628116
Location: Kempsey District Hospital
Work within the service (Hospital) with appropriate parts and service, i.e. stroke parts, disable pts, long term and short term, home visits for modifications and pre-operation information. Loan of equipment for short terms only.
     
  Kempsey Community Mental Health
Contact: David Livingston (team leader)
Phone: 65620256 
Fax: 65631819
     
  Child, Adolescent and Family Counseling services
Contact: Kempsey Community Health Centre
Phone: 65626066
Fax: 65628116
The child, adolescent and family counseling team offers psychological and social work services and works in liaison with other agencies and community services, e.g. family counseling, support groups, counseling with parents, support for new parents, postnatal depression services, educational services, developmental assessment, individual counseling with children.
     
  The Waterworks Clinic
Contact: Sister Dianne McCracken,  Continence Consultant
Location: C/- Kempsey Community Health Centre - Polwood Street, Kempsey.
Phone: 65628255
Fax: 65628116
No referral required, no cost, appointment essential.
Continence Foundation:  Freecall:  1800 069 789
     
  Sexual assault counseling
Contact: Carol Rice
Location: Polwood Street Kempsey
Phone: 65626066
Fax: 65628116
     
  Diabetic Educator Phone: 65626066

Dietician Phone: 65626066

Speech Pathologist Phone: 65626066 - By appointment only.
 
     
  COMMUNITY MARKETS  
 

Kempsey - Racecourse Markets
1 st Saturday of the month
Contact: Marg Campbell
Phone: 65621354

Crescent Head Markets
Contact: Amanda Holmes on 0488 485 670 for dates

Bellingen Markets
3rd Saturday of the month

LETS
Exchange of goods, services and skills dependent on participant's energy and services not money.
C/- Kempsey Neighbourhood Centre
Contact: Erin Thomas
5 Kemp Street Kempsey 2440
Phone 65628300

Community Markets
Contact Bruce on 0428 624 558 between 7pm-10pm
Sue Graham - Elders Real Estate
6566 6590 (surf club)
6566 6666
Second Saturday of the month at 7 am.
Location: Horseshoe Bay - in parking area near Surf Club
Stall holders set up from 7am - approximately 1pm.
Cost per stall $11

     
  PRIORITY ONE EMPLOYMENT AND TRAINING KEMPSEY CENTRECARE OFFICE
  Location: Suite 4-5 Elrington Arcade, 16 Belgrave Street Kempsey 2440
Phone: 65631806
Fax: 65623999
Contact persons: Janice Tyrrell and Danny Roberts
A specialist employment agency funded by the Department of Family and Community Services, to assist people with a disability to find and maintain jobs of their choice in open employment.
     
  KEMPSEY ADVISORY TRAINING ENTERPRISES INC (KATE)
  Kempsey Advisory Training Enterprises Inc. (KATE)
Contact: Cathy Hudson
Location: 7 Marsh Street West Kempsey NSW 2440
Office Hours: 8:30 - 4:30 Monday - Friday
Phone: 65628022 
Fax: 65628915
KATE is a community based organisation offering accredited training and sponsor the following Government Funded programs; new careers for Aboriginal people, mature workers program, work for the dole, community support program.
     
  MACLEAY VALLEY COMMUNITY EDUCATION
  Macleay Valley Community Education (incorporating Centrelink)
Contact: Kempsey - Marguerite Gray
Location: 44 Elbow Street, West Kempsey
Phone:  65622755
Office Hours: 10am - 3pm Monday - Friday (Kempsey)
Contact: South West Rocks
Location: The Pilot Station  
Office Hours: Monday - Friday 1.30pm - 3.30 pm (South West Rocks)
Phone:  6566 5779
Fax: 65622756
acckemp@midcoast.com.au
MVCE aims to provide affordable lifelong community based learning opportunities for adult learners within the Macleay Valley.
     
  Department Education, Training and Youth Affairs
Contact: Bob Smith
Location: 2/32 Clyde St. Kempsey
Postal address: PO Box 113 Kempsey 2440
Phone: 65614900
Email address: charter@detya.gov.au
Related Services: Australian education International. Freecall 1800 659 579
HECS Enquiry line: Freecall 1800 020 108
Job Placement, Employment and Training : Freecall 1800 657 569
New Apprenticeships Hotline: Freecall 1800 639 629
     
  Macleay Valley Workplace Learning Centre Inc. (TRAC)
Contact: Jann Eason
Location: 5 - 7 Akubra Place, South Kempsey
Hours 8.30 am - 5pm Monday to Friday
Postal address: PO Box 63 West Kempsey 2440
Phone: 65631790
Fax: 65631791
Mobile: 0438 631790
Email address: crest@midcoast.com.au
www.mvwlc.edu.au
Not-for-profit Community based education and training provider.  Over 260 training programs available locally.  Provides Nationally Accredited training, New Entrant Traineeships and Existing Worker Traineeships.  Customised, flexible, local training.
     
  DEPARTMENT OF JUVENILE JUSTICE  
  Department Of Juvenile Justice
Contact: Gary Dennes and Joanne Smith
Location: Old Fire Station, Forth Street Kempsey NSW 2440
Phone: 65631388
Supervisory and support role for young offenders. The area covers Port Macquarie, Wauchope and Kempsey.
     
  KEMPSEY WOMEN AND CHILDREN'S SERVICES
Postal Address: PO Box W229 West Kempsey 2440
Phone: 65628411 Fax: 65628151
Hours: 24 hours 7 days.
Women's crisis and medium term housing
     
 

South East Asian Domestic Violence Worker
Vivian Jones
Hours 9am - 3.30 pm - Monday, Tuesday and Wednesday
Email: womenmanager@ tsn.cc

     
  Macleay Youth Accommodation Service / Youth Refuge
Location: 108 Sea Street, West Kempsey
Postal Address: PO Box 172
Phone: 65631230
Fax: 65622856
Accommodation for 14 to 18year old youths in crisis for up to three months maximum. Provide
advocacy and support etc.
     
  Women's Information and Referral Service
Freecall: 1800 817 227 (for free and confidential information, Monday to Friday, 9am to 5pm., 
TTY 1800 673 304 (For hearing and speech impaired)
(TIS) Translating and Interpreting Service: 131 450
The Women's Information and Referral Service (WIRS) is a free and confidential telephone service for all women in NSW.  It is operated by the NSW Department for Women.  WIRS can help you find information that you, your family or friends may need.  We have information on many organisations and services available to women.

Domestic Violence Line                    Freecall 1800 656 463
TTY                                                   Freecall 1800 671 442
Child Abuse Line (4.30pm to 9am )    Freecall 1800 066 777
NSW Rape Crises Centre                      02 9819 6565
Outside Sydney                                  Freecall 1800 424 017
TTY                                                       02 9181 4249
Lifeline                                              Local Call 131 114
Kids Helpline                                     Freecall 1800 551 800
Grief Support                                         02 9489 6644
Karitane Care Line                                02 9794 1852
Outside Sydney                                  Freecall 1800 677 961
Tresillian Parent Helpline                     02 9787 5255
Outside Sydney                                  Freecall 1800637 357
Tanslating and Interpreting Service   Local Call 131 450

NSW Department for Women
Address: Level 11, 100 William Street,
Woolloomooloo  NSW  2011
Phone: 02 9334 1160
Fax: 02 9334 1023
Freecall: 1800 817 227 or TTY 1800 673 304
Email: dfw@women.nsw.gov.au
Department for Women Web Page: www.women.nsw.gov.au

Emergency Contact Numbers

After Hours Child Protection Service: 
Statewide, Freecall 1800 066 777
Karitane: 24 hour parenting information and counselling  Freecall 1800 677 961
Tresillian Parent Helpline : 24 hour parenting information and counselling  02 9787 5255 or Freecall 1800 637 357

Many Rivers Violence Prevention Unit

Location: 57 Elbow Street West Kempsey NSW 2440
Phone: 65625856
Fax: 65625896
Contact: Jackie Curran, Maureen Smith, Beverley Roberts and Annette McPhillips.  Service is free of charge.  This service is for  victims of family violence, Aboriginal women and children, non Aboriginal women with Aboriginal children and Aboriginal men who are victims of violence.
Services: Our team will go to Court with you, help with AVO's, help with custody and access  for children, tell you about other services and help with victim compensation claims. 

Women's Health Service
Contact: Sr Cathy Turnbull
Location: 7 Marsh Street West Kempsey 2440
Phone: 65628255
Health education for women. Clinical services, Pap smear, breast checks, family planning etc.

Yulawirri Nurai Indigenous Association
Contact: Michelle Knight
Location: 43 Dora Street Morisset
Postal Address: PO Box 491 Morisset NSW 2264
Phone: 02-49735560
Fax: 02 4973 5421
Aboriginal Post Release Support Service assisting Aboriginal women.

Kempsey Women's and Children's Service
Contact: Wendy Anders
Postal Address: PO Box 229 West Kempsey 2440
Phone: 65628411 
Fax: 65628151
Hours: 24hours 7 days.
Women's crisis and medium term housing

Women's Health Service
Contact: Sr. Cathy Turnbull
Location: 7 Marsh Street Kempsey 2440
Phone: 65628255
Health education for women, clinical services, pap smears, breast checks.

Goorie Galbans Aboriginal Corporation
Contact: Madeline Donovan (Coodinator)
Location: 32 Belgrave Street, Kempsey 2440
Postal Address: PO Box 402,  Kempsey 2440
Phone/Fax: : 65622623 
Recource, referral and support services for aboriginal women of the Macleay Valley.  Providing family violence programs and assisting Koorie women to overcome their crisis situations, through identified  programs and interagency networks.  Goorie Galban is seen as a "Meeting Place for Koorie Women".
     
  EMERGENCY RELIEF  
  St. Vincent De Paul Society
Location: Belgrave Street Kempsey NSW 2440
Phone: 65625933
Hours: Monday, Thursday and Friday 9am - 3pm
9am - 3 pm daily - conference days
For assistance ask for Day Coordinator (DC) Monday, Thursday and Friday at the shop.

Salvation Army
Location: 69 Leith Street, West Kempsey
Phone: 65625178
Fax: 65625178
Hours:  Wednesday 10am - 2pm - other days please leave a message on the answering machine.
Help with food and electricity. Limited furniture available depending on supply. Basic budgeting and referrals.

The Smith Family
Postal Address: Locked Bag 1000 Camperdown NSW 2050
Phone: 1800 422 916 (for country welfare requests)
Fax: 02 95198198

Australian Red Cross Service
144 Belgrave Street Kempsey 2440
Ph: 65622460
Op shop open Monday to Friday 9am to 2pm.

Lifeline Shop
Cnr of Forth and Clyde Streets,  Kempsey 2440
Ph: 6563 1043
24 hour crisis counselling Local call cost 13 11 14
     
  EMPLOYMENT SERVICES  
  Centacare Employment
Contact: Janice Tyrrell, Danny Roberts, Corrina Hoare
Location: Suite 4-5 Elrington Arcade, 16 Belgrave Street Kempsey 2440
Phone: 65631806
Fax: 65623999
A specialist employment agency, for people with disabilities, funded by the Department Of Family and Community Services, to assist people to find and maintain jobs of their choice.

CRS Australia
Contact: Sue Limbert
Location: 85 William Street (PO Box 1997) Port Macquarie 2444
Phone: 65837866
Fax: 65837359
If you receive a disability pension or sickness allowance and are wanting to return to work, you may be eligible for our services.

Wesley Aboriginal Employment & Training Services
Contact: Kevin Bird
Location: Shops 5 and 6, 2-10 Belgrave Street Kempsey 2440
Phone: 65621244
Fax: 65621516
E-mail Address: wue.kempsey@wesleymission.org.au
Freecall: 1800 631 132
Employment agency, job matching, intensive assistance. Return to work program for people out of the workforce for a long time.  Specialised Aboriginal Employment Service.

Work Directions - Kempsey
64 Belgrave Street, Kempsey
Contact: Chris Currey
Telephone: 1800 816 483
65 614555
Fax: 65614545

ETC Employment Solutions
Location: Suite 8/41 Belgrave Street Kempsey (use Stuart Street entrance)
Phone: 65614066
Fax: 65621806
www.etcltd.com.au
Employment agency - Jobnetwork member.

Macleay Business Enterprise Centre LTD
Contact: Diana Pook (General Manager)
Location: Shop 4, 2 Belgrave Street Kempsey
Postal Address: PO Box 490 Kempsey NSW 2440
Phone: 65631022
Fax: 65631205
Free advisory service, business workshops, situation analysis, business planning etc. Available to anyone considering starting up a small business or to existing business owners/managers.

     
  EMERGENCY PHONE NUMBERS  
 
Life Threatening Emergency Calls

Police Phone: 000 (freecall)
Ambulance Phone: 000 (freecall)
Fire Brigade Phone: 000 (freecall)

Local Police
Bellbrook 65672033
Bowraville 65647004
Gladstone 65674244
Kempsey 6 Sea Street 65626444
Port Macquarie 65830199
South West Rocks Ocean Ave. 65666244

Poisons Information Centre: 131126

Recalls of Medical Products: 1800 020 512

Salvo Youth Line: 9360 3000

Kids Help Line: 1800 551 800

Youth Suicide Prevention
Contact: Community Health, Polwood Street Kempsey
Phone: 65626066

Mental Health Reception
Phone: 65620256
Hours: 8:30am - 5:00pm Monday - Friday
Suicide emergencies after hours ring or go to Kempsey District Hospital, 24 hrs

Domestic Violence Crisis Line: 1800 656463

Lifeline - All hours: 131114

Kempsey District Hospital: 65626155

Kempsey Medical Centre: 65626188

Rape Crisis Centre : 1800 424 017

Gay and Lesbian Counselling Service (5.30pm-10.30pm daily) 1800 184 527

Parent line: (help for parents) 132055

Victims of Crime Counselling: 1800 819 816

Vietnam Vets Counselling Service: 1800 043 503

Local Vietnam Veteran's Association
Contact: Gwenne Jones
Location: 21 Cameron Street Wauchope
Postal Address: PO Box 212 Wauchope
Phone: 65861371 Fax: 65861371
Hours: 10:00am - 2:00pm - Monday to Friday
Welfare and pensions. Information and help.

Asthma Foundation of NSW Phone 55512505

Diabetes Australia Freecall: 1800 451 737

Mental Health Information Service Freecall: 1800 674 200

Hepatitis C Council of NSW Freecall 1800 803 990

State Emergency Service
Kempsey Shire: Ph 6562 2228
Gladstone: 6567 4369 
South West Rocks: 6566 6675
 
  GOVERNMENT DEPARTMENTS  
  Centrelink www.centrelink.gov.au
General enquiries and emergencies 132850
Location: 68 - 70 Elbow Street West Kempsey 2440
Hours: 8.30am - 4.30 pm (Social Worker only)
Phone: 65614782
Fax: 65614799
Indigenous Services Officer: 65614780
Overpayments, rights and responsibilities; financial counselling; Aboriginal Liaison Officer - Wendy Cowan;  Taxation;  baby bonus;  rent assistance;  pension payments for seniors and carers.

Army Reserve
Contact: Michael Martin
Location: Army Reserve Depot - Lachlan Street Kempsey 2440
Phone: 65623411

Department of Community & Disability Services (DOCS)
Location: 33-37 Smith Street Kempsey 2440
Monday - Friday 9am-5pm
Thursday 12.30pm - 5pm.
Phone: 65621385
Fax: 65628046
Helpline 132111 for child protection notification.
Family and community services is a state government department which offers a range of welfare services to the community including; child protection, substitute care for children, adoption and fostering, juvenile justice, family support and referral, and services to disabled children.
The department also funds a range of programs in the community including pre-schools, youth services, vocational care centres, Neighbourhood centres and services for disabled children.

Department of Ageing, Disability and Home Care
Mid North Coast Region
Contact: Daniel Golden
Phone: 6658 0727
Fax: 6658 0720
Provides funding for Aged Care and Disability Services.  Support for the organisations that provide them.
 
  MEMBERS OF PARLIAMENT  
 

Federal

LYNE (south of Frederickton including Bellbrook, Crescent Head and Kempsey).

Sitting Member for Lyne, Mark Vaile - National Party
Taree Office: 219 Victoria Street, Taree (PO Box 330, Taree  2430).  Phone: 6552 5222  Fax: 6552 5835
Port Macquarie Office: 49 Hay Street, Port Macquarie (PO Box 2182, Port Macquarie 2444) Phone/Fax: 6584 2411  
Office Hours: Monday to Friday 9am - 5pm.

COWPER (north of Gladstone/Smithtown including South West Rocks, Hat Head, and Stuarts Point).

Sitting Member for Cowper, Luke Hartsuyker - National Party
Office: 39 Little Street, Coffs Harbour (PO Box 2056, Coffs Harbour  2450).  Phone: 6652 6233  Fax: 6651 4346

State

OXLEY (entire Kempsey shire falls within this electorate)

Sitting Member for Oxley, Andrew Stoner - National Party
Office: 37 Elbow Street, West Kempsey (PO Box 120, West Kempsey).  Phone: 6562 6190  Fax: 6563 1355
Email: astoner@parliament.nsw.gov.au
Office Hours: Monday to Friday 9am - 5pm.

 
  HEALTH SERVICES  
  Kempsey Palliative Care Services
Contact: Vicki Hope
Location: Kempsey Community Health Centre - Polwood Street Kempsey
Hours: Monday to Friday 8.30am - 5pm
Phone: 65626066 
Fax: 65628116
Provides oncology liaison and palliative care. Services for people living with a life threatening illness.

Port Macquarie Division of General Practice
Macleay Valley Allied Health Services to General Practitioners.  Referral through local GPs only.
Phone: 6562 1055 for information
Hours: 8.30 am - 4.30 pm.  Phone Monday or leave a message for appointments.

Basic Footcare Counselling Service
GP referral needed.
Phone 6562 1866 and leave a message
(Lifeline 131114)

Blood Bank
Contact: Margret Henshaw
Location: Kempsey District Hospital - River Street, West Kempsey
Phone: 65624182
Mobile: 0409 454392
Hours: Vary - contact blood bank for roster information.

Community and Disability Services (DOCS)

Location: 33 - 37 Smith Street Kempsey
Phone: 65621385 
Fax: 65628046Hours:  Monday to Friday 9 - 5 pm.  thursday 12.30 pm - 5pm
After hours:  Helpline child protection notifications 132111
Provides independent support for people with disabilities, prevention of child abuse, crisis accommodation and emergency financial assistance.

Durri Aboriginal Medical Service
Location: 1 York Lane,Kempsey 2440
Phone: 65626733 
Fax: 65627069
Provides medical, G.P. service and children's dental clinic.

Australian Hearing
Contact: Mel Gray-Thompson (audiologist)
Location: 133 Gordon Street Port Macquarie
Postal Address: PO Box 629 Port Macquarie 2444
Webpage: www.hearing.com.au
Phone: 65841144 Fax: 65833369
Provides hearing aids for pensioners, veterans and people under 21.

Asthma Foundation of NSW Phone: 6551 2505

Diabetes Australia Freecall: 1800 451 737

Mental Health Information Service Freecall: 1800 674 200

Hepatitis C Council of NSW Freecall 1800 803 990

More Allied Health Services (MANS) Foot Care Program
Open to Macleay Valley Residents on GP referral
Contact:  Sue Alcock
Hours: 8.30 am - 4.30 pm Monday to Thursday
GP Clinics on arranged days.  Community Care Centre Thursdays.
Address: PO Box 115, West Kempsey   2440
Phone:  6562 1055
Mobile:  0414 943692
Fax:  65621055
Email:  suea@pmdgp.org.au
www.hmdgp.org.au

Basic foot care, cleaning of feet and interdigital spaces.   Cutting and filing non-pathological toenails.   Rehydration of skin.  Education on foot care and wear.

 
  HOUSING  
 
Community Housing Mid North Coast Incorporated
Contact: Susan Thompson
Location: 12 Tozer Street Kempsey
Postal Address: PO Box 4 West Kempsey 2440
Phone: 65628366
Fax: 65622520
Provide sensitively managed affordable housing for people on a low-medium income who are disadvantaged on the private rental market. Currently managing over 80 properties scattered throughout the Macleay Valley. Application made by appointment at office.

Department Of Housing
Contact: Jon Hart
Location: Shop 3 Elrington Arcade, 16-20 Belgrave Street Kempsey
Postal Address: PO Box 104, Kempsey 2440
Office Hours: Mon, Tues, Thur, Fri 8:30 - 4:30 (closed for lunch 12:30 - 1:30)
Wed 1 - 4.30 pm
Residents Maintenance query 131571
Phone: 65624177
Fax: 65631179
Assists with long term public housing and financial assistance to access private accommodation.

MASH - Macleay Area Secure Housing Cooperative
Contact: Ron Pengelly
Location: 1 Mitchell Ave, West Kempsey.  2440.
Phone/Fax: 6563 1859 
Provides low income people (working or family payments) with housing.  Tenants also participate in the maintenance.

Kempsey Women's and Children's Service
Contact: New Co-ordinator to be appointed.
Postal Address: PO Box 229 West Kempsey 2440
Phone: 65628411 Fax; 65628151
Hours: 24hours 7days
Women's crisis and medium term housing.

Hope and Adventure Farm Stay and Care Facility
Accommodation for families, youth, community and Christian groups, tourists, backpacking and disadvantaged and homeless adults and children
Contact owners:  Liska and Scott Roberts
Caretakers: Glenda and Ross Kay
24 hours/7 days per week
Address:  42 Wirrang Drive, Dondingalong
Phone:  02 65 669042
Mobile:  0428442275
Fax: 02 65669039
Email:  liska1@bigpond.com

Provides temporary and long term accommodation, transport service, cooking facilities or can cater, reasonable price with special rates for long term accommodation, farm activities including horse riding and fishing.  Pets are welcome.  Games room.

Macleay Housing Support and
Brokerage Accommodation Service

Contact: Peter Lewis
Monday, Wednesday and Friday - 9am - 4.30 pm
Address:  Kempsey Neighbourhood Centre
               5 Kemp Street, West Kempsey
Postal address: PO Box 109, Kempsey  2440
Phone: 65 628300
Email: kncfcs@midcoast.com.au

Provides emergency accommodation.
Brokerage Accommodation, short term crisis, housing support, information and referral and support for men and women.

 
  LEGAL SERVICES  
  Kempsey Court House - Chamber Magistrate Service
Contact: Chris Brown - Clerk of the Local Court Kempsey
Location: 2 Sea Street West Kempsey
Postal Address: PO Box 6 West Kempsey NSW 2440
Phone: 65625095 
Fax: 65625720
Office hours: 9:30am - 1:00pm then 2:00pm - 4:00pm
Chamber Magistrate's hours are Mondays and Tuesdays 10am - 12noon, then 2pm - 3pm. Wednesdays are by appointment only.
The Chamber Magistrate does not provide free legal advice. The role of Chamber Magistrate is to provide information about legal processes and court procedures including explanation of the options available to parties.

Kempsey Domestic Violence Court Assistance Service
Contact: Co-ordinator 
Aboriginal Specialist Worker - Joan Butler
Location: 12 Tozer Street West Kempsey 2440
Phone: 65631479
Fax; 65622520
The service provides support and advocacy to women experiencing violence and seeking protection through the legal system. Workers are at court each Monday and Tuesday and may be accessed there or at the office previous to court appearance. Office Hours are Monday, Tuesday and Wednesday.

Aboriginal Legal Service
Location: 39 Smith Street Kempsey 2440
Phone: 65626546
Fax: 65626261

Kempsey Neighbourhood Centre
Contact: Lin Duncan
Location: 5 Kemp Street Kempsey
Postal Address: PO Box 109 Kempsey 2440
Phone: 65628300
Hours: 9 - 5 Monday - Thursday
Free legal information (first consultation free - general law, family law and compensation law). Financial counselling and information. Must be by appointment.

Legal Aid Commission of NSW
Legal Aid Helpline - Freecall: 1800 806 913
Legal Aid Hotline for under 18's: 1800 101 810

Legal Aid Commission of NSW (Coffs Harbour)
Contact: Monique Hitter
Postal Address: PO Box 15 Coffs Harbour 2450
Phone: 02-66517899
Fax: 02-66517897
Provides legal advice, credit and debt etc.
 
  MENTAL HEALTH  
  Mental Health Information Service
Location: 62 Victoria Street Gladesville NSW 2111
Freecall: 1800 674 200

Kempsey Mental Health Support Group
Contact: Sue Perkins
Location: Families First Cottage, next to West Kempsey Public School.
Phone: 65666026
Fax: 6566 6026
Meets every 4 th Monday of the month at 6:30pm in the Families First Cottage (next to West Kempsey Public School). Provides a support and information network for friends and family of those suffering from mental disorders.

Kempsey Community Mental Health Services
Ask for Intake Officer on 65626066
Location: Community Health Centre Polwood Street Kempsey.
Postal Address: Locked Bag 1, Kempsey 2440
Phone: 65626066 
Fax: 65631819
Hours: 9.30am to 5pm Monday to Friday.
After Hours phone Hospital : 65626155
Service includes child and adolescent mental health Aboriginal Mental Health, supported accommodation, Psycho Geriatrics, Court Liaison, and Adult Mental Health. Mental Health promotion and Rehabilitation.
 
  MIGRANT SERVICES  
  Multikulti Mid-North Coast Multicultural Group
Contact: Romano Fatarella
Postal Address: PO Box 1502 Port Macquarie 2444
Phone: 65844982 Fax: 65844982
Christina Schwoebel (Kempsey contact) Phone - 65628250
Hours: 24 hours / 7 days.
Ethnic community social self-help group, non-political and non-religious for people of non-English Speaking Backgrounds.

Enquiries in Languages Other Than English
Phone: 131 202

Centrelink Ethnic Services
Contact: Stephen Miller
Postal Address: PO Box 1231 Coffs Harbour 2450
Phone: 131 673 or direct 02-66265403
Contact: Margaret Massey
Postal Address: PO Box 252 Port Macquarie 2444
Phone: 65866622

Migrant Resource Centre (MRC)
Contact: Alex Burns
Location: 8 Chaucer Street Hamilton 2303
Freecall: 1800 813 205
Phone: 02-49693399
Fax: 02-49614997

Anti-Discrimination Board
Freecall: 1800 670 812
Enquiry number for Redfern 02-9318 5444

Ethnic Affairs Commission (EAC)
Contact: Victoria Jovanovski
Location: Level 6, 79 Hunter Street Newcastle 2300
Phone: 02  49294191

Mid-North Coast Regional Council for Social Development (MNCRCSD)
Contact: Angela O'Brien
Postal Address: PO Box 496 Macksville 2447
Phone: 65684040

North Coast Migrant Worker's Network
Contact: Jackie Lloyd
Location: 61 Dommeral Crescent Emerald Beach 2456
Phone: 02-66561486
Fax: 02-66561486

Global Friendship Group
Contact: Lucie Bokulic
Postal Address: PO Box 75 Wingham 2429
Phone: 65535121

Phillipino Australian Community
Contact: Lourdes Wright
Location: Doo Droppe Inn Pacific Hwy, Coopernook 2426
Phone: 65563130

Multicultural Ethnic Community Association (MECA)
Contact: John and Bethany Pamplin
Location: 2 Adina Close Forster 2428
Phone: 65554397 or 65558530
Fax: 65548530

Nambucca Multicultural Group
Contact: Jo Pollard
Postal Address: PO Box 317 Macksville 2447
Phone: 65682305

MARS
Contact: The Co-ordinator
Location: Community Village, Earl Street Coffs Harbour 2450
Phone: 66528691

Translating and Interpreting Service (TIS)
24 Hours Phone: 131 450

Department of Immigration and Multicultural Affairs
General Enquiry Number: 131 881
Citizenship Enquiries: 131 880

Legal Aid Head Office
Location: 323 Castlereagh Street Sydney
Phone: 02-9219 5000
 
  PROFESSIONAL AND FINANCIAL COUNSELLING SERVICES
  Lifeline (Mid Coast)
Postal Address: PO Box 5030 Port Macquarie 2444
Phone: office - 65812800 crisis counselling - 131 114
Fax: 65812461
Hours: Tuesday to Friday 9am - 1pm
24 Hour Crisis telephone counselling.
Limited face to face counselling via Office.

Kempsey Financial Counselling Service
Contact: Ray Good F.C.A.N. J.P.
Location: C/o- Kempsey Neighbourhood Centre, 5 Kemp Street Kempsey
Postal Address: PO Box 109 Kempsey 2440
Phone: 65621731 
Fax: 65626831
Hours: 9am - 5pm Monday and Tuesday at Kempsey, 9am - 5pm Wednesday at Nambucca Neighbourhood Centre.

Child, Adolescent and Family Counseling services
Contact: Kempsey Community Health Centre
Phone: 65626066
Fax: 65628116
The child, adolescent and family counselling team offers psychological and social work services and works in liaison with other agencies and community services, e.g. family counselling, support groups, counselling with parents, support for new parents, postnatal depression services, educational services, developmental assessment, individual counselling with children.

Department Of Community Services (DOCS)
Contact: Annette Paton - CSC Manager
Location: 33 - 37 Smith Street Kempsey 2440
Postal Address: PO Box 5 Kempsey NSW 2440
Phone: 65621385
Fax: 65628046
Description: Child protection, substitute care (foster care), disability services, disaster recovery (welfare services), therapy in schools, funding and licencing pre-school and non-government agencies.

Mission Australia Help Line (formerly Startover)
Australia wide 24 hour Telephone Support, information and referral service, staffed by trained volunteers.   Volunteers receive 4 months of intensive training and are supervised round the clock by registered psychologists.   Typical reasons for calling include relationship issues, family problems, depression, anxiety, drug and alcohol problems, financial difficulties or suicidal crisis.
Phone 1300 886 999 from anywhere in Australia.

Kempsey Neighbourhood Centre
Contact: Lin Duncan
Location: 5 Kemp Street Kempsey
Postal Address: PO Box 109 Kempsey 2440
Phone: 65628300
Hours: 9 - 5 Monday - Thursday
Financial counselling and information. Must be by appointment.

Victims of Crime Support Line
24 hour Specialist Victims of Crime Telephone Support Service, staffed by trained volunteers, Volunteers receive four months of victim specific training and are supervised by registered psychologists.
Typical reasons for calling include physical assaults, robberies, sexual assaults and home invasions.   Workers can assist with information about legal processes, counselling, advocacy, compensation, and offender conferencing.
Accessible from all of NSW.
Funded by the NSW Victims of Crime Bureau (Attorney General's Department)
Phone 1800 633 063

Victims of Crime Face to Face Counselling
Short to medium term face to face counselling for victims of any crime.   This service is free of charge and is conducted during business hours.   All counselling is provided by a registered psychologist.   Funded by the NSW Victims of Crime Bureau.
Please phone 9086 4200 in business hours.

Missing Persons Support Line
24 hour specialist Missing Persons telephone support service.
Provides emotional support, information and referral to the families and friends of missing persons.   Does not do tracing, but can provide information on tracing options.   Funded by the NSW Attorney General's Department, Families and Friends of Missing Persons Unit.   Staffed by paid specialist workers and trained volunteers.   Accessible from all of NSW.
Telephone 1800 227 772 from anywhere in NSW 24 hours.

Mid North Coast Rural Counselling Service
Contact:  Phillip Hindley
PO Box 456, Macksville 2447
Telephone: 02 65 683 888
Fax:  0265 683 866
email:  ruralc@nor.com.au

NSW Rural Assistance Web page
www.raa.nsw.gov.au
Support information for rural farmers experiencing difficulties because of drought, flood etc.

 
  SUPPORT GROUPS  
  Hastings, Manning, Macleay Partners of Vietnam Veterans Support Group
Contact: Lee Hoinville
Postal Address PO Box 482 Wauchope 2446
Phone: 02-65864374
Email Address: hoinvill@mpx.com.au
Support group for partners and wives of Vietnam Veterans suffering from Post Traumatic Stress Disorder (PTSD) in rural or isolated areas.

Vietnam Vets Counselling Service: 1800 043 503

Vietnam Veteran's Association
Contact: Gwenne Jones
Location: 21 Cameron Street Wauchope
Postal Address: PO Box 212 Wauchope
Phone: 65861371
Fax: 65861371
Hours: 10:00am - 2:00pm
Welfare and pensions. Information and help.

Al Anon
Contact: Nancy
Location: Community Health Centre, Polwood Street Kempsey
Phone: 65626856
Hours: Meets every Friday at 7:30pm at the Community Health Centre
For friends and relatives of alcoholics to help, understand and cope with the disease.

The Needle and Syringe Program
Phone: 6562 6066
A Public Health initiative which aims to reduce the spread of blood borne viruses such as HIV/AIDS and Hepatitis C

Compassionate Friends
Macksville Group
Contact: Jan on 65681565 or Audrey on 65681390
Hastings Group
Contact: Cynthia on 65849214
Volunteer support group for parents and siblings who have lost a child. Ring above numbers regarding meetings.

Schizophrenia Fellowship
Hastings Group
Postal Address: PO Box 556 Port Macquarie 2444
Phone: 65820937
Provides support to families who have a member with schizophrenia. Meets the 3 rd Thursday of every month at Port Macquarie Base Hospital Mental Health Unit.

Sudden Infant Death Association (SIDS) NSW
Freecall: 1800 651 186
 
  INFORMATION CENTRES  
 

Kempsey Visitor Information Centre
Contact: Steve Read
Location: Pacific Highway, South Kempsey
Phone 6563 1555
Fax 6563 1537

South West Rocks Visitor Information Centre
Contact: Steve Read
Location: Ocean Drive, South West Rocks
Phone 6566 7099

 
  FAMILY SERVICES  
  Kempsey Family Support Service Inc
Contact: Dianne Garfield (Coordinator/Manager)
Location: 10 Eden Street Kempsey
Postal Address: PO Box 420 Kempsey 2440
Phone: 65631588 
Fax: 65622765
Hours: 9:00am - 4:30pm Monday - Thursday.
Aims to develop and implement services in the community which are delivered appropriately to meet the needs of families who are in need of support in parenting and who may be experiencing violence, abuse and other forms of social disadvantage.  The is achieved via the following services.

Family Workers  - Family Workers are available to visit parents at home or at the Service's house.  Privacy and confidentiality are assured. 
Women's Support and Educational Group - Educational and support group for women to learn and grow in a friendly and safe environment.  Our structured but flexible sessions allow each member to participate freely and topics include communication skills, self awareness, self esteem, assertiveness and self nurture.  Transport and child care are available.
Parenting Groups - for parents wanting assistance to learn skills in parenting.  Groupwork is available at different times of the year.
Supported Playgroups - Two playgroups, Playful Possums ( Early Intervention Centre, Nicholson Street, South Kempsey.
Monday 10am to 12 noon) and Jolly Joeys ( Anglican Youth Centre, West Kempsey, Tuesday 10am to 12 noon).

Both Playgroups are held for parents with children up to the age of 5.  The aim of these Playgroups is to provide support for  to parents within a playful environment.  Also, regular guest speakers are arranged to provide information to the parents on various parenting issues eg. tantrums, dietary needs of children.  A Playgroup Facilitator, Aboriginal Childcare Worker and Family Worker for Fathers staff both playgroups.  Transport can be provided to parents needing it.  Please contact Michelle Turnbull on Mondays and Tuesdays before 10am or after 1pm at Kempsey Family Support. Phone: 65631588 for more information.

Family Worker for Fathers - the Family Worker for Fathers works closely with Dads who attend the supported playgroups on Mondays and Tuesdays.  Home visits can also be arranged.  The aim of this service is to assist Dads to develop their relationship with their children through play, to provide information on parenting issues and to provide practical, personal and emotional support.  Please contact David Clarke on Mondays and Tuesdays. Phone: 65631588 for more information.

Macleay Volunteer Home Visiting Service
Volunteers offer both friendship and practical support such as transport, help with children, going on picnics and shopping.  Some families are visited once a fortnight, some once a week and others more often.  Sometimes, visits consist of  playing and talking with children; on other visits, it may be important to help parents cook a meal, or go with the family on an outing.  Any family with children under 5 years who may be experiencing difficulty or stress may use the service.  eg. young mothers who may be feeling exhausted, feeling isolated, single parents, mothers with new babies.  Volunteer visitors help by giving low key support and friendship on a short or long term basis.  Volunteers are supported with training, supervision, regular phone calls, meetings with other volunteers, newsletters and functions.
Contact: Sheri Foster
Phone: 6562 8300
Address: 5 Kemp Street, West Kempsey. 2440.

Kempsey-Macleay Home-Start
Contact: Sheri Foster
37 Elbow Street, Kempsey
PO Box 609, West Kempsey
4 days Monday to Thursday
Phone: 6562 8968
Mobile: 0417 185875
Fax: 6562 8968
Email: homestart@midcoast.com.au
Home-Start is a home visiting service.  Volunteers are recruited, undergo 10 weeks training.   They are linked to families and are supported at all times with the Co-ordinator.  Home-Start have picnics and many other outings.

 
  MENS SERVICES  
  Macleay Men's Network
Contact: Peter Worthing
P.O. Box 572 Kempsey 2440 NSW
Phone: 6562 3797
Meets Wednesdays at 7.00pm at the Macleay Valley Community Care Centre Cnr Forth and Yalewood Streets Kempsey
Available Friday 9am to 4.30pm at the Priority One Office, Elrington Arcade, Belgrave Street, Kempsey

Men's Accommodation and Resource Centre (MARC)
Contact: Chris Lewis
Kempsey Neighbourhood Centre
Location: 5 Kemp Street Kempsey
Postal Address: PO Box 109 Kempsey 2440
Phone: 65628300
Male worker provides information, referral, advocacy and support for all men in the Macleay Valley. Call Kempsey Neighbourhood Centre regarding meetings.

Kempsey Family Support Services
Youth Support Worker - Peter McGrath
PO Box 420, Kempsey 2440
10 Eden Street (Cnr Sydney Street) Kempsey
Phone: 6563 1588
Mobile: 0407 631 588
Fax: 6562 2765
kfssyouth@tsn.cc

Individual and group counselling for young people, aged 12 to 17 years and their familiies.
Phone Diane Garfield for further information on 65631588 9am to 4.30pm.

Men and Family Relationship Program
Open Wednesday and Friday 9am to 4.30pm
Contact: Graham Schubert
P.O.Box 572 Kempsey 2440 NSW
Phone: 65628155
Available Wednesday and Friday 9am to 4.30pm at the Priority One Office Elrington Arcade Belgrave Street Kempsey

Family Worker for Fathers
The Family Worker for Fathers works closely with dads who attend the supported playgroups on Mondays and Tuesdays.  Home visits can also be arranged.   The aim of this service is to assist Dads to develop their relationship with their children through play, to provide information on parenting issues, and provide practical, personal and emotional support.   Please contact David Clarke on Mondays and Tuesdays and Wednesdays.

Groups for Fathers to discuss their particular issues, take place the first Monday evening of each month at 6pm.

 
  YOUTH SERVICES  
  Youth Project and Programs Officer
Contact: Youth Development Officer
Location: Kempsey Shire Council
Phone: 65663200
Fax: 65663205
Instigates special programs for youth. Shire Youth Committee Programs at; South West Rocks, West Kempsey, South Kempsey and Crescent Head.

Department Of Juvenile Justice
Contact: Gary Dennes or Joanne Smith
Location: Corner Forth and Regent Street, Kempsey
Postal Address: PO Box 396 Kempsey 2440
Phone: 65631388 and 65631566 
Fax: 65631371
Hours: 9:00am - 5:00pm Monday - Friday
Pre-Court Assessments. Supervision of young persons on court orders.

Macleay Youth Accommodation Support Services
Contact: Julie Priestly, Paul Ryan, Barbara Osbourne, Steve McGrath
Location: Cnr North and Sea Street West Kempsey 2440
Phone: 65631230 
Fax: 65622856
Crisis Accommodation for up to three months for homeless youths from 14 to 18 years of age.

Kempsey College of Technical and Further Education (TAFE)
Location: 58 Sea Street Kempsey NSW 2440
Phone: 65627255
Offers a wide variety of educational choices as well as personal interest courses. Get skilled course for unemployed people  15 - 24 years to train for employment. Training for trade or traineeships.

Young Parent Worker
Contact: Carolyn Jones
Location: Community Health Centre, Polwood Street Kempsey
Postal Address: Locked Bag 1 Kempsey 2440
Phone: 65626066 Mobile: 040 860 1565
Fax: 65628116
Hours: 8:30am - 5:00pm Monday, Tuesday, Wednesday.
TIM TAMS Tuesday 10:00am - 12noon
Counselling, group work and advocacy service for teenage parents.
Related Services: Teenage information mornings, information and referral, group support,  parenting groups. TIM TAMS ante-natal class designed specifically for teenage parents.

Youth Suicide Prevention
Contact: Michael Percy
Location: Community Health Centre, Polwood Street Kempsey 2440
Phone: 65626066
Mental Health Reception: 65622066 for appointments
Hours: 8:30am - 5:00pm Monday - Friday

Suicide Emergency:
After hours, ring or go to Kempsey District Hospital (24hrs). Ph65626155

Youth Legal Aid Hotline
Freecall: 1800 10 1810

Kempsey Shire Council Youth worker
Phone: (02) 6566 3200. Monday to Friday 8.30am to 4.30pm

Someone to talk to:
Kids Help Line Freecall 1800 551 800
Life Line (24hrs) Local call 131 114
Youth Suicide Prevention Phone 6562 6066
Reachout reachout.asn.au
Employment and Training:
TAFE (Kempsey) Phone 6562 7255
TAFE Info Line Local call 131 601

Apprenticeships and Traineeships:
North Coast Group Training Phone: (02) 6652 4566 Coffs Harbour
Job Network Info Line: Local call 136 268

Legal Help:
Juvenile Justice Phone 6563 1566
Domestic Violence Court Support Scheme Phone 6563 1479
Aboriginal Community Legal Service Phone 6562 5990
Legal Aid Hotline (under 18) Freecall 1800 101 810
Legal aid Help Line Freecall 1800 806 913
Police Youth Liaison Officer(PCYC) S/Con Wendy Hudson 6583 0199

Your Rights:
Welfare Rights Centre Freecall 1800 226 028
Tenants Advisory Service Freecall 1800 451 301
Anti-Discrimination Board Freecall 1800 670 812

Ombudsman's Office (NSW)
Address: Level 3, 580 George Street, Sydney NSW 2000
Telephone:02 9286 1000 Freecall 1800 451 524 Fax:02 9283 2911
Email: nswombo@nswombudsman.nsw.gov.au
http://www.nswombudsman.nsw.gov.au

Centrelink:
Enquiries Local call 131 021
Youth Allowance Local call 132 490
Abstudy Local call 132 317
Austudy Local call 132 490
Sex and Health:
Youth Sexuality Network Freecall 1800 451 600
Parent Line Local call 132 055
Aids Council of NSW (ACON) Freecall 1800 063 060
Gay/Lesbian Counselling Service(4pm-12pm) Freecall 1800 805 379
Gay/Lesbian Anti Violence Freecall 1800 637 360
24HR Telephone Interpreting Service Local call 131 450

Hospitals:
Kempsey Hospital Phone: 6562 6155

Community Health:
Kempsey Phone: 6562 6066
Drug and Alcohol Phone: 6562 6066
Drugs and Alcohol:
Drugs/Alcohol Information Service (24hrs) Freecall 1800 422 599
Aboriginal and Torres Strait Islander Services:
DOCS Local call 132 111

Emergency Assistance:
St Vincent de Paul Society Phone 6562 5933
Salvation Army Phone 6562 5178

Accommodation:
Macleay Youth Accommodation Phone 6563 1230
Young persons accommodation service:
Homeless persons Information Phone 9265 9081

 
  YOUTH CLUBS  
  Air Cadets: 33A Flight Kempsey Detachment
Contact: Flying Officer Gough (Flight Commander)
Phone: 6562 7392 Location: Kempsey flying Clubhouse at Kempsey Airport.
Hours:5.30pm - 9.00pm Thursday nights (school term)
Postal Address: P.O. Box 134 Kempsey 2440
e-mail address: goffy@one.net.au.

Police and Community Youth Clubs (PCYC)
Address: 38 Bloomfield Street, South Kempsey
Phone: (02) 6562 8399
Fax: (02) 6563 1378
Email: kempsey@pcycnsw.org.au
Provides sporting, leisure and entertainment for youth in a drug and alcohol free environment.  Crime reduction strategy.
 
 
  COMPUTER USER GROUP  
  The Kempsey Computer Use Group offers advice to assist the newcomer. This is a not-for-profit organisation which provides a free Community Service

Main areas are -
Kempsey Radar, Weather, Slim Dusty, Kempsey Shire Council, Tourist Information

http://www.midcoast.com.au/users/kcug/index.html
     

Location: 22 Tozer Street
Postal Address: PO Box 3078
WEST KEMPSEY NSW 2440
Customer Services: 02 6566 3200
Facsimile: 02 6566 3205
Email: ksc@kempsey.nsw.gov.au
Hours: 8.30 am to 4.30 pm
Monday to Friday
ABN 70 705 618 663
This site is designed and maintained by Kempsey Council staff.
Your questions and comments are most welcome.
Please contact: ksc@kempsey.nsw.gov.au