Read our frequently asked questions (FAQs) to learn about waste and recycling services in Kempsey Shire, including how to use your red, yellow and green bins.
Your green bin is collected every week. Your yellow and red bins are collected fortnightly on alternate weeks.
Use the bin collection calendar to find out when your bins are collected.
Kerbside bins are serviced between 6:00am and 5:00pm on collection day.
Call the Waste Hotline on 1300 342 207.
To deliver the most cost-effective outcome for the community, most households receive a standard waste collection service:
All your food and garden waste can go in the green bin. It will be taken to a commercial composting facility and processed for reuse.
Your green bin is ideal to safely dispose of:
For more information on what can go in your green bin, read Which Bin? An A to Z Guide.
If you believe your bin was missed, please phone the Waste Hotline on 1300 342 207.
Multi-unit dwellings have a three-bin service. You can put food and garden waste in the weekly green bin collection.
Contact your real estate agent to discuss your bin size needs with your landlord.
You can arrange an additional waste collection for a fee. Phone the Waste Hotline on 1300 342 207.
Council recommends you also:
Contact Cleanaway on 13 13 39 to discuss your commercial waste needs.
All red bin waste goes to the Environment Protection Authority (EPA) licensed landfill facility on Crescent Head Road, which is operated by Kempsey Shire Council. Yellow bin recycling and green bin organics waste is sent to Port Macquarie-Hastings Council’s licensed waste facility at Cairncross for processing.
Council changed the waste service in mid-2017 to improve the way we sort and collect our waste to:
Our red bins should be our last bin option. Audits show that simply by putting our waste in the right place, we can more than halve the amount of waste going to landfill. This means putting all food and garden waste in the green bin and household recyclables in the yellow bin. Moving waste out of your red bin means we halve the cost of disposing of this waste, keeping money in your pocket and improving environmental outcomes.
These best practice waste management arrangements have become standard: Coffs Harbour, Nambucca Valley, Bellingen, Lismore, the Clarence Valley and Port Macquarie have already implemented similar services.
You can do several things to keep your bins fresh:
Read the Keeping your bins fresh factsheet(PDF, 1MB).
We can all make a big difference by making small changes at home.
Some items pose problems for people, equipment and the environment. It is an offence to put them into your kerbside bins. Many are accepted free at the Kempsey Waste Management Centre on Crescent Head Road, including:
If you still have questions, please contact us by: