We invite you to contact our Customer Service team in any of these ways


Call 02 6566 3200 from 9am to 4:30pm Monday to Friday or at any time for emergencies.



Use our Report an Issue form to tell us about a problem, request a service or provide feedback.

Postal address

General Manager
Kempsey Shire Council
PO Box 3078
West Kempsey NSW 2440

In person

Monday to Friday from 9am to 4:30pm at 22 Tozer Street, West Kempsey
We are closed on public holidays.

People with disability

If you are Deaf, hard of hearing or have a speech impairment, you can contact us through the National Relay Service. You will need to provide Kempsey Shire Council’s phone number: 02 6566 3200.

See also People with disability.

Translation and interpreting

The Translating and Interpreting Service (TIS) is a service available to people who do not speak English. For the cost of a local phone call, TIS will organise a three-way telephone conversation with a Council officer on your behalf. This service is offered in more than 160 languages. You can contact TIS on 131 450.

Other contact information

Kempsey Shire Council Depot

Thompson Street, West Kempsey
7:00am to 4:00pm, Monday to Friday
Phone 02 6566 2496
Fax 02 6566 2422


Kempsey Library

Phone 02 6566 3210
Fax 02 6562 1852

South West Rocks Library

02 6566 5044

Stuarts Point Library

02 6569 0289

Community care

Kempsey Community Care Centre

02 6562 6799

South West Rocks Community Care Centre

02 6566 5964

West Kempsey Treatment Works Laboratory

02 6562 4360

Kempsey Regional Saleyards

02 6562 6332

Kempsey Fire Control Centre (Rural Fire Brigades)

02 6563 7100

Visitor Information Centre

Kempsey Visitor Information Centre

Phone 1800 642 480

Swimming pools

Kempsey McElhone Swimming Complex

Belgrave Street, Kempsey

Phone 6562 4742


Crescent Aquatic Centre

Baker Drive, Crescent Head

Phone 6566 0466


South West Rocks Swimming Pool

Phillip Drive, South West Rocks

Phone 6566 6787


Macleay Memorial Pool

9 Kinchela Street, Gladstone

Phone 6567 4630


Holiday parks

Crescent Head: 02 6566 0261
Grassy Head: 02 6569 0742
Hat Head: 02 6567 7501
Horseshoe Bay: 02 6566 6370
Stuarts Point: 02 6569 0616

Council’s Website Administrator

Want to say thank you to one of our staff?

Click here to view form.