People with disability

Kempsey Shire Council is committed to providing services, facilities and events that everyone in the community can participate in and enjoy.

We are always working to make sure:

  • Council information and services are accessible and easy to understand
  • venues are easy to enter
  • the community is aware of important issues for people with disability.

Disability Inclusion Action Plan

Council’s Disability Inclusion Action Plan 2017-2021(PDF, 461KB) aims to provide better access to Council information, services and facilities and ensure people with disability can fully participate in the community. We want to create more liveable towns and villages and reduce the disadvantage, isolation and discrimination that people with disability experience.

The Disability Inclusion Action Plan was reviewed in June-July 2021 to ensure its aims and outcomes were being met - see the Disability Inclusion Action Plan Report 2020-21(PDF, 472KB)

In 2021-22, Council is developing a new four-year Disability Inclusion Action Plan. We will engage with the Kempsey Disability Steering Committee, people with disability and the broader community to ensure our plan is based on current, relevant, accurate information.

Community development programs

Council recognises and celebrates people with disability by hosting and promoting events for the International Day of People with Disability, including a Glitz and Glamour Ball and a Big Day Out with activities, entertainment and market stalls. These events foster inclusion, interaction and community awareness.

Community services

The Kempsey Community Directory has names and contact information for a range of organisations that provide support and services to people with disability.

Library home lending service

Kempsey Shire Libraries have a free home delivery service for residents who are unable to visit their local library. To register your interest, phone Kempsey Library on 6566 3210 or visit the Kempsey Shire Libraries website.

Kempsey Disability Steering Committee

The Kempsey Disability Steering Committee develops events and promotes public messages and campaigns that highlight inclusion, recognise the rights and contributions of people with disabilities in the community, and inform Council of issues facing people with disabilities in the community. Please note this is not a Council committee. 

To get involved, please phone Lisa Reed, Committee Chair, on 02 6563 1455 or email

Public toilet map

The National Public Toilet Map shows the location of more than 19,000 toilet facilities across Australia. It includes information on accessibility, adult change and baby care facilities.

Master Locksmith Association Key

The Master Locksmith Association Key (MLAK) is a key that fits into specially designed locks, giving people to access a range of public facilities. People with disability can purchase an MLAK key to open toilets, playground equipment and other venues across Australia.

To find out about eligibility or to order a key, go to the Master Locksmiths website.


The Australian Red Cross has resources designed to help people with disability or chronic illness to prepare for emergencies.

Get in touch

If you would like to raise an issue with Council, you can contact us in a number of ways.